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Our Privacy Policy

Privacy Summary
At ClearlyApps, we take privacy seriously. We collect basic information like your name and email when you use our custom apps, but we don’t use or sell your data - you own it. Additionally, we ensure that your customers’ data, including names, addresses, and order details, is securely handled. We've chosen trusted third-party providers to protect all data with encryption and industry-standard security practices. You can request access to, update, or delete your data at any time.
Effective Date: 9/5/2024
ClearlyApps, a DBA of COVA Consulting, LLC (“we,” “our,” “us”), respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights and how the law protects you.
Information We Collect
​We collect the following types of information when users create accounts within our custom apps:
 
  • Personal Information: Name and email addresses at a minimum required during the account creation process. You decide what other personal information you want to share.
  • Customer Data: In the course of using our custom apps, we collect the name and email addresses from our clients’ customers. You decide what other personal information you want your customers to share.

We do not collect any additional business-related information for customization purposes, and we do not gather app usage data, such as frequency of use or feature access.

Additionally:
 
  • Technical Information: We do not collect technical information such as IP addresses, browser types, or device information from users when they visit our website.
  • Cookies and Tracking Technologies: We do not use cookies or other tracking technologies to collect information about user behavior on our website.​
Data Security
We take the security of your data seriously and have carefully selected third-party service providers that implement robust measures to protect it:
Multi-factor Authentication
Our chosen service providers offer the option for multi-factor authentication (MFA) to add an extra layer of protection to your accounts by requiring a secondary method of identity verification.
Compliance Standards
The third-party providers we use adhere to industry-recognized security standards, including:
 
  • SOC 2 Compliance: Our infrastructure follows SOC 2 Type 2 standards, ensuring that sensitive customer data is managed with strict security protocols.
  • HIPAA Compliance: We support the storage of Protected Health Information (PHI) on our platform in line with HIPAA regulations.
Data Encryption
At ClearlyApps, we take privacy seriously. We collect basic information like your name and email when you use our custom apps, but we don’t use or sell your data - you own it. Additionally, we ensure that your customers’ data, including names, addresses, and order details, is securely handled. We've chosen trusted third-party providers to protect all data with encryption and industry-standard security practices.You can request access to, update, or delete your data at any time.
All customer data is encrypted both at rest and in transit by our third-party providers. They use AES-256 encryption for stored data and Transport Layer Security (TLS) to protect data transmitted over the internet.
Role-based Access Control
Our providers implement role-based access control to ensure that only authorized personnel can access specific data, minimizing unnecessary exposure to sensitive information.
Regular Backups
To ensure data protection, our service providers perform daily backups of customer databases, enabling data recovery in the event of incidents.
Payment Processing
We utilize Stripe to securely process in app payments. No personal credit card information is stored on our providers' servers. Stripe is certified as a PCI Service Provider Level 1, the highest level of certification in the payments industry. You can learn more about Stripe’s security practices here.
Vulnerability Management
Your data is stored on third-party servers, and these providers collaborate with industry experts to conduct regular security audits and penetration tests. These measures help identify and address potential vulnerabilities before they become issues.
How We Use Your Information
We do not use the personal data collected through our custom apps. Our clients fully own the data collected within their apps, including:
  • Personal Information: Name, email address, and phone number provided by users during account creation.
  • Customer Data: Names, addresses, emails, photos, and order data of customers using our clients’ services.
     
Our clients are responsible for how they use their data, including for marketing purposes. We do not use any of the collected data for our own marketing, research, or analytics purposes.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or operational changes. Any changes will be posted on this page, and we will notify you via email or a prominent notice on our website before the changes take effect. We encourage you to review this policy periodically to stay informed about how we protect your information.
How We Share Your Information
We may share your personal data with the following third parties:
 
  • Service Providers: We work with third-party service providers for data storage management to ensure smooth operation of our custom apps. A full list of our third-party service providers is available upon request.
  • Payment Processors: We use QuickBooks to collect payments from our clients. Your payment information is handled securely by this third-party service provider. You can view QuickBooks’ privacy policy here.
     
We do not sell or rent your personal data to third parties. However, we may also disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., court orders).
Your Data Rights
You have the following rights regarding your personal data:
 
  • Access: You can request access to the personal data we collect about you.
  • Correction: You have the right to correct or update any of your personal information if it is inaccurate or incomplete.
  • Deletion: You may request that we delete your personal data at any time. There are no conditions or limitations on this request.
  • Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt out at any time by following the unsubscribe instructions in our emails or contacting us directly.
  • Data Portability: You may request to transfer your personal data to another service provider. We will provide your data in a commonly used format that is easily transferable.

To exercise any of these rights, please contact us at hello@clearlyapps.com. We will respond to your request promptly.
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Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please feel free to contact us:

ClearlyApps
Email: hello@clearlyapps.com
Phone: 757-285-1779
Address: 1340 Great Neck Rd, Suite 1272 #127, Virginia Beach, VA 23454
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